At heal & flo massage and wellness we prioritize the protection of your privacy and adhere to all applicable privacy laws and regulations, including those specific to Chicago, Illinois. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information in compliance with local requirements.

Information We Collect:

• Personal Information: When you engage with our massage therapy services, we may collect personal information such as your name, contact details, health history, and preferences, as permitted by law.

• Usage Information: We gather information about how you interact with our website and services, including IP addresses, browser types, and browsing patterns, in accordance with applicable regulations.

• Payment Information: If you make payments for our services, we may collect billing and payment details necessary to process transactions securely, adhering to relevant payment card industry standards.

How We Use Your Information:

• Providing Services: We use your personal information to schedule appointments, customize our massage therapy sessions to your needs, and ensure a high-quality experience while complying with Illinois laws and regulations.

• Communications: Your contact information allows us to send appointment reminders, updates, and relevant information about our services, while respecting your preferences and applicable communication laws.

• Improving Services: Your feedback and usage data help us enhance our offerings, tailor our approach to massage therapy, and address any concerns you may have, while complying with consumer protection laws.

Sharing Your Information:

• Service Providers: We may share your information with trusted third-party service providers who assist us in delivering our massage therapy services, such as appointment scheduling platforms or payment processors, while ensuring their compliance with relevant privacy regulations.

• Legal Requirements: We may disclose your information if required to comply with legal obligations, enforce our policies, or protect our rights, property, or safety, in accordance with Illinois state laws.

Data Security:

We implement appropriate measures to safeguard your personal information against unauthorized access, alteration, disclosure, or destruction, in compliance with Illinois data protection laws. This includes using secure encryption protocols, limiting access to authorized personnel only, and regularly reviewing our security practices.

Your Choices:

• Access and Update: You have the right to access and update the personal information we hold about you, as provided by Illinois privacy laws. You can review and edit your information by contacting us directly.

• Opt-Out: You may choose to opt-out of receiving non-essential communications from us by following the unsubscribe instructions provided in our emails or by contacting us, in accordance with applicable marketing laws.

Children's Privacy:

Our massage therapy services are not directed towards individuals under the age of 18, and we do not knowingly collect personal information from children without parental consent, in compliance with Illinois regulations.

Changes to this Policy:

We reserve the right to update this Privacy Policy periodically to reflect changes in our practices or legal requirements, as permitted by Illinois privacy laws. We will notify you of any significant changes through our website or other communication channels.

Contact Us:

If you have any questions, concerns, or requests regarding this Privacy Policy or our handling of your personal information, please contact us at healnflo@gmail.com , ensuring compliance with Illinois privacy regulations.

Last Updated: 05/04/2024

By accessing and using our massage therapy services, you consent to the terms outlined in this Privacy Policy, in accordance with Chicago and Illinois privacy requirements.